Top FAQ
For a complete list please visit our FAQ page.
Ticket Related
Credit and debit cards are accepted. Cash will also be accepted at the box office, bars and assorted merchants.
Upgrades may be available if the higher pass tier is not already sold out. Use your ticket email confirmation and contact TIXR ticketing support for options. You will also be able to upgrade on-site, at the box office.
You MUST be 21+ to enter and enjoy certain areas and perks. You may make an exchange for a GA ticket via ticketing support (see confirmation email) or in person at the box office. No refunds will be issued, all sales are final.
You should receive an official ticket confirmation email within moments of purchase. If you do not (be sure to check your junk or spam folder), otherwise contact TIXR ticketing support.
Your card should be charged within two (2) business days. Please contact TIXR ticketing support for related issues.
There are NO refunds & all sales are final. Event terms are rain or shine. If your event is canceled, we will refund the amount you paid for your tickets using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time.
The best way to avoid ticket fraud is to buy directly from our ticketing service. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.
Event Related
Gates open at 1pm, Saturday – October 14 2023
Salt & Lime Fiesta – Scottsdale, will be help at the Salt River Fields at Talking Stick. Specifically on the northeast field, in the entertainment district.
Address: 7555 N Pima Rd, Scottsdale, AZ 85258
As long as you are holding a valid pass that has not yet been scanned, you may enter until an hour before the end of the event. Re-entry not allowed.
Yes! The week leading up to the event, artist & entertainment set times will be posted on our website and social media feeds.
Yes! The week leading up to the event, a public site map will be posted on our website and social media feeds.
Re-entry is not allowed. Strictly enforced.
Free admission for children under 5.
Sorry, Pets are not allowed due to venue policy. Service animals only.
See our complete list of acceptable and prohibited items below.
ACCEPTABLE ITEMS
Yes – Cell phones and portable chargers/external batteries
Yes – Deodorant (must be sealed upon entry)
Yes – E-cigs/vapes are permitted (Refillable liquid chambers OK, must be empty upon entry. One bottle sealed/unopened E-liquid or E-juice will be permitted.)
Yes – Disposable vapes will be permitted if they are sealed upon entry
Yes – Earplugs
Yes – Fanny packs
Yes – Hand sanitizer (up to 2oz)
Yes – Collapsable Chairs
Yes – Hydration packs with no more than two main compartments and one smaller compartment (must be empty upon entry)
Yes – Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, etc.), and GoPro extendable poles
Yes – Personal misting fan with a bottle no larger than 1.5L (must be empty upon entry)
Yes – Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry)
Yes – Powder makeup (liquid makeup is prohibited)
Yes – Rain ponchos and umbrellas measuring less than 10″ when collapsed
Yes – Reusable water bottles (must be empty upon entry)
Yes – Selfie sticks
Yes – Small bags, single-compartment backpacks, plush bags, purses (maximum 12″x12″)
Yes – Sunglasses & hats
Yes – Sunscreen lotion (inspected upon entry)
Yes – Tampons and pads (sealed upon entry)
Yes – Wet wipes (sealed upon entry)
PROHIBITED ITEMS
No – Aerosol products/cans
No – Balls or Frisbees
No – Bota bags
No – Costumes that resemble a public safety uniforms (police, SWAT, fire, security, or medical) in any way
No – Drones, remote-controlled aircraft, toys
No – Cigarettes and lighters
No – Juuls
No – Drugs or drug paraphernalia
No – Eye drops
No – Gas masks
No – Glass, cans, cups or coolers
No – Helium balloons
No – Illegal substances
No – Large chains or spiked jewelry
No – Large purses, bags or backpacks (over 12″×12″)
No – Laser pointers or air horns
No – LED gloves or LED microlights used for light shows
No – Liquid makeup
No – Markers, pens or spray paint
No – Massagers
No – Outside food or beverages (including alcohol and candy)
No – Over-the-counter medication
No – Pacifiers
No – Pets
No – Professional photo, video, or audio recording equipment (detachable lenses, tripods, big zooms or commercial-use rigs)
No – Stickers, flyers
No – Stuffed animals or dolls
No – Tents, large umbrellas, chairs or blankets
No – Toy guns, water guns, slingshots
No – Unsealed tampons or pads (upon entry)
No – Weapon or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocket knives, pepper spray, fireworks, fake weapons/props, etc.)
Your safety is our #1 priority. Attendees are subject to bag inspections and security screening as they enter our the event.
Professional photographers MUST obtain a press/media pass by filling out the form on our contact page. Please do not email your request. Press/media passes are not required for standard cameras that do not have detachable lenses or handheld video devices under 6″. Professional video cameras are not permitted.
Do not hang posters or hand out flyers inside the event, venue or in the surrounding neighborhood. Anyone violating this policy will be banned from entering and promoting at our events.
Yes! Credit, debit, Samsung Pay, Apple Pay, and Android Pay will also be accepted onsite and most merchants.
Our event is an all ages, 16 & under must be accompanied by an adult or legal guardian.
ACCEPTABLE FORMS OF ID
• Any Valid US government-issued driver’s license or ID card containing a photograph and date of birth
• Valid US or foreign government-issued passport containing a photograph and date of birth
• Valid Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband). To purchase alcohol or enter VIP areas, a physical valid passport or US ID will be required.)
• Temporary DMV documents proving you are currently renewing a license—ONLY if accompanied by passport or expired license
UNACCEPTABLE ID
No – School ID
No – Consular ID
No – Birth certificate
No – Expired ID of any kind
No – Photocopy of any ID (except as noted)
No – Temporary DMV license without passport or expired license
Security will accept expired ID cards ONLY if accompanied by DMV renewal documentation. If your ID was lost or stolen, you must bring a government-issued interim license or passport.
Consular IDs are not considered acceptable identification. A valid foreign government-issued driver’s licenses are acceptable with a photocopy of a passport. A valid foreign government-issued passport will work on its own.
Top FAQ
For a complete list please visit our FAQ page.
Ticket Related
Credit and debit cards are accepted. Cash will also be accepted at the box office, bars and assorted merchants.
Upgrades may be available if the higher pass tier is not already sold out. Use your ticket email confirmation and contact TIXR ticketing support for options. You will also be able to upgrade on-site, at the box office.
You MUST be 21+ to enter and enjoy certain areas and perks. You may make an exchange for a GA ticket via ticketing support (see confirmation email) or in person at the box office. No refunds will be issued, all sales are final.
You should receive an official ticket confirmation email within moments of purchase. If you do not (be sure to check your junk or spam folder), otherwise contact TIXR ticketing support.
Your card should be charged within two (2) business days. Please contact TIXR ticketing support for related issues.
There are NO refunds & all sales are final. Event terms are rain or shine. If your event is canceled, we will refund the amount you paid for your tickets using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time.
The best way to avoid ticket fraud is to buy directly from our ticketing service. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.
Event Related
Gates open at 1pm, Saturday – October 14 2023
Salt & Lime Fiesta – Scottsdale, will be help at the Salt River Fields at Talking Stick. Specifically on the northeast field, in the entertainment district.
Address: 7555 N Pima Rd, Scottsdale, AZ 85258
As long as you are holding a valid pass that has not yet been scanned, you may enter until an hour before the end of the event. Re-entry not allowed.
Yes! The week leading up to the event, artist & entertainment set times will be posted on our website and social media feeds.
Yes! The week leading up to the event, a public site map will be posted on our website and social media feeds.
Re-entry is not allowed. Strictly enforced.
Free admission for children under 5.
Sorry, Pets are not allowed due to venue policy. Service animals only.
See our complete list of acceptable and prohibited items below.
ACCEPTABLE ITEMS
Yes – Cell phones and portable chargers/external batteries
Yes – Deodorant (must be sealed upon entry)
Yes – E-cigs/vapes are permitted (Refillable liquid chambers OK, must be empty upon entry. One bottle sealed/unopened E-liquid or E-juice will be permitted.)
Yes – Disposable vapes will be permitted if they are sealed upon entry
Yes – Earplugs
Yes – Fanny packs
Yes – Hand sanitizer (up to 2oz)
Yes – Collapsable Chairs
Yes – Hydration packs with no more than two main compartments and one smaller compartment (must be empty upon entry)
Yes – Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, etc.), and GoPro extendable poles
Yes – Personal misting fan with a bottle no larger than 1.5L (must be empty upon entry)
Yes – Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry)
Yes – Powder makeup (liquid makeup is prohibited)
Yes – Rain ponchos and umbrellas measuring less than 10″ when collapsed
Yes – Reusable water bottles (must be empty upon entry)
Yes – Selfie sticks
Yes – Small bags, single-compartment backpacks, plush bags, purses (maximum 12″x12″)
Yes – Sunglasses & hats
Yes – Sunscreen lotion (inspected upon entry)
Yes – Tampons and pads (sealed upon entry)
Yes – Wet wipes (sealed upon entry)
PROHIBITED ITEMS
No – Aerosol products/cans
No – Balls or Frisbees
No – Bota bags
No – Costumes that resemble a public safety uniforms (police, SWAT, fire, security, or medical) in any way
No – Drones, remote-controlled aircraft, toys
No – Cigarettes and lighters
No – Juuls
No – Drugs or drug paraphernalia
No – Eye drops
No – Gas masks
No – Glass, cans, cups or coolers
No – Helium balloons
No – Illegal substances
No – Large chains or spiked jewelry
No – Large purses, bags or backpacks (over 12″×12″)
No – Laser pointers or air horns
No – LED gloves or LED microlights used for light shows
No – Liquid makeup
No – Markers, pens or spray paint
No – Massagers
No – Outside food or beverages (including alcohol and candy)
No – Over-the-counter medication
No – Pacifiers
No – Pets
No – Professional photo, video, or audio recording equipment (detachable lenses, tripods, big zooms or commercial-use rigs)
No – Stickers, flyers
No – Stuffed animals or dolls
No – Tents, large umbrellas, chairs or blankets
No – Toy guns, water guns, slingshots
No – Unsealed tampons or pads (upon entry)
No – Weapon or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocket knives, pepper spray, fireworks, fake weapons/props, etc.)
Your safety is our #1 priority. Attendees are subject to bag inspections and security screening as they enter our the event.
Professional photographers MUST obtain a press/media pass by filling out the form on our contact page. Please do not email your request. Press/media passes are not required for standard cameras that do not have detachable lenses or handheld video devices under 6″. Professional video cameras are not permitted.
Do not hang posters or hand out flyers inside the event, venue or in the surrounding neighborhood. Anyone violating this policy will be banned from entering and promoting at our events.
Yes! Credit, debit, Samsung Pay, Apple Pay, and Android Pay will also be accepted onsite and most merchants.
Our event is an all ages, 16 & under must be accompanied by an adult or legal guardian.
ACCEPTABLE FORMS OF ID
• Any Valid US government-issued driver’s license or ID card containing a photograph and date of birth
• Valid US or foreign government-issued passport containing a photograph and date of birth
• Valid Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband). To purchase alcohol or enter VIP areas, a physical valid passport or US ID will be required.)
• Temporary DMV documents proving you are currently renewing a license—ONLY if accompanied by passport or expired license
UNACCEPTABLE ID
No – School ID
No – Consular ID
No – Birth certificate
No – Expired ID of any kind
No – Photocopy of any ID (except as noted)
No – Temporary DMV license without passport or expired license
Security will accept expired ID cards ONLY if accompanied by DMV renewal documentation. If your ID was lost or stolen, you must bring a government-issued interim license or passport.
Consular IDs are not considered acceptable identification. A valid foreign government-issued driver’s licenses are acceptable with a photocopy of a passport. A valid foreign government-issued passport will work on its own.